Room Escape Finland Oy privacy statement

According to the General Data Protection Regulation, the personal data controller of a register is obligated to inform the register’s data subjects in a clear manner. This statement fulfils this
informing obligation.

1. Personal data controller

Room Escape Finland Oy

Contact information:
Finlaysoninkatu 7
33210 Tampere

Contact information in matters related to personal data files
Ville Salonen
Finlaysoninkatu 7
33210 Tampere
+358 50 406 8696

Contact information of the data protection officer:
Ville Salonen
Finlaysoninkatu 7
33210 Tampere
+358 50 406 8696

2. Data subjects

Persons included in the register are: customers, potential customers and subscribers to our

3. Purpose of use of personal data

Grounds for keeping the register:

  • personal data is being processed based on an existing customer relationship
  • for example, personal data is being processed based on consent

Purpose for the register and the processing of personal data
Personal data is only being processed for predetermined purposes, which are:

  • customer relationship management
  • informing about services

4. Personal data recorded in the register

The customer register contains the following information:

Contact information

  • Name
  • Address
  • E-mail
  • Phone number

Customer information

  • Information on products/services bought

5. Use of cookies on the website

We use cookies on our website. The cookies track visitor behaviour without identifying the individual. Mainly we use Google Analytics, Google Adwords and Facebook Pixel.

You can prevent your browser from saving cookies by chaning your browser settings.

6. The data subject’s rights

The data subject has the following rights, and requests for their use should be sent to

Right to access data
The data subject may check the data we have recorded.

Right to rectification
The data subject may request the rectification of inaccurate or incomplete personal data.

Right to object
The data subject may object to the processing of personal data if the data subject feels that personal data has been processed unlawfully.

Right to forbid direct marketing
The data subject has the right to forbid the use of personal data for direct marketing.

Rightto deletion
The data subject has the right to request the deletion of data if personal data processing is not necessary. We will handle the request for deletion and proceed to either delete the data or
state a justified reason for not being able to delete the data.

It should be noted that the controller may have legal or other rights to not delete the requested data. The controller is obligated to preserve accounting materials for the duration (10 years) set out in the Accounting Act (Chapter 2, Section 10). For this reason, materials related to accounting cannot be deleted before that term has expired.

Withdrawing consent
If the processing of personal data is only based on the data subject’s consent and not for instance on a customer relationship or membership, the data subject may withdraw consent.

The data subject may complain ofthe decision to the Data Protection Supervisor
The data subject has the right to demand us to restrict the processing of controversial data
until the matter is solved.

Right to complain
The data subject has the right to complain to the Data Protection Supervisor if the data subject feels that we are violating the effective data protection regulation when processing personal

Contact information of the data protection supervisor:

7. Regular information sources

Customer information is regularly obtained from:

  • from the customer as the customer relationship is born
  • from the customer through an online form

8. Regular disclosure of data

The data is not generally disclosed for marketing purposes outside Room Escape Finland Oy.

We have made sure that all our service provided are complying with data protection legislation. We are regularly using the following service providers:

  • Teonos Oy
  • Gapps Oy
  • Hubspot Inc

9. Duration of processing

  • Personal data is usually processed and stored for 36 months.
  • The data subject may unsubscribe from our marketing list by clicking the link on each of our marketing e-mails.

10. Personal data processors

Personal data is processed generally by employees of Room Escape Finland Oy.

The controller and its employees process personal data. We may also outsource the processing of personal data partly to a third party, in which case we will guarantee with contractual arrangements that personal data is processed in compliance with valid data protection legislation and also otherwise appropriately.

11. Transferring data outside the EU

Personal data is not transferred outside the EU or the EEA.

12. Automatic decision-making and profiling

We are not using the data for automatic decision-making or profiling.